Privacy Policy

1. Information we collect

Adept Staffing Solutions Pty Ltd (ABN 65 678 173 843) ("Adept", "we", "our", "us") collects personal information to provide staffing and recruitment services to clients and candidates.

We may collect the following types of personal information:

• Name, email address, phone number, and postal address
• Employment history, qualifications, and CV/resume details (for candidates)
• Company name, role, and business contact details (for clients)
• Identity verification documents (where required for placement)
• Communication records and enquiry details submitted via our website forms
• Device and usage data collected automatically when you visit our website

2. How we use your information

We use personal information to:

• Respond to enquiries and provide our recruitment and staffing services
• Match candidates with suitable client roles
• Verify identity and qualifications as part of our screening process
• Process employment contracts, payroll, and related HR administration
• Send service-related communications (not unsolicited marketing)
• Improve our website and services based on aggregated usage data
• Comply with our legal and regulatory obligations

We will not use your personal information for direct marketing without your consent. If you do consent, you can withdraw that consent at any time by contacting us.

3. Information sharing and disclosure

We do not sell your personal information. We may share information with:

• Client businesses (for candidate placement purposes, with candidate consent)
• Third-party service providers who assist us in delivering our services (e.g. payroll systems, cloud storage), under data processing agreements
• Government or regulatory bodies where required by law
• Our Manila operations team for recruitment and placement activities

Where personal information is transferred to the Philippines in connection with our operations, we take steps to ensure it receives a level of protection consistent with the Australian Privacy Act 1988.

4. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. This includes physical security measures, access controls, and encrypted data transmission. Our candidate workstations are provisioned with enterprise-grade security configurations. If you believe your personal information has been compromised, please contact us immediately.

5. Your rights

Under the Australian Privacy Act 1988 (Cth), you have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct inaccurate or outdated information
• Deletion — request we delete your personal information (subject to legal retention obligations)
• Complaints — lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you are unsatisfied with how we handled your information

To exercise any of these rights, contact us at admin@adeptstaffing.com.au. We will respond within 30 days.

6. Cookies and tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyse site traffic. This data is collected in aggregate and is not linked to individual identities unless you have submitted a form. You can disable cookies through your browser settings; however, some website functionality may be affected.

7. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes acceptance of the updated policy.

8. Contact us

For privacy-related enquiries, requests, or complaints, contact our Privacy Officer: